Sector guide

GDPR for e-commerce businesses: complete guide and free audit 2026

A practical GDPR guide for e-commerce businesses. Understand the main risks, obligations and concrete steps for your website.

5 GDPR obligations specific to e-commerce businesses

These points are systematically checked during a DPA audit in your sector.

1

Map personal data

Document what data you collect, why you need it and how long you keep it.

2

Use a valid legal basis

Link each processing activity to consent, a contract, a legal obligation or legitimate interest.

3

Inform visitors clearly

Provide a plain-language privacy policy that matches how your website actually works.

4

Secure data and vendors

Limit access, assess processors and put appropriate data-processing agreements in place.

5

Respect privacy rights

Make access, correction, deletion and objection easy, and answer requests on time.

Real DPA fines in this sector

Documented cases. Official sources available on cnil.fr.

2023
32 M€
Amazon France Logistique

Documented breach of data-protection requirements.

CNIL délibération SAN-2023-021
2022
100 000 €
Cdiscount

Documented breach of data-protection requirements.

CNIL délibération SAN-2022-016
2021
60 000 €
eBay France

Documented breach of data-protection requirements.

CNIL délibération SAN-2021-001

How to check your GDPR compliance as e-commerce businesses

RGPDScan automatically audits your website against 30+ DPA checkpoints. Detailed report in 60 seconds, with sector-specific recommendations.

  • Cookies and trackers detection
  • AI dark pattern analysis
  • Non-EU data transfers detected
  • Quantified fine risk

Frequently asked questions

Does GDPR apply to e-commerce businesses?
Yes. GDPR applies whenever an organization processes personal data relating to people in the European Economic Area.
What does RGPDScan check?
RGPDScan checks cookies, trackers, consent, forms and the content of legal pages, among other website risks.
Is an automated scan a complete legal opinion?
No. It identifies website-related risks and helps prioritize action. Complex situations may still require legal advice.

Audit your site in 60 seconds

Free GDPR scan. No credit card.